Terms of Service

Last updated: March 24, 2026

These Terms of Service ("Terms") govern your use of the Diggom service operated by 110 Digital Labs ("Diggom," "we," "us," or "our"). By using our service, you agree to these Terms.

1. Service Description

Diggom provides a managed mobile application development service. We build, maintain, and update native iOS and Android applications on behalf of our clients ("you"). Each client app is a configured instance of our platform, hosted on a dedicated Firebase project.

2. Your Responsibilities

• You must maintain your own Apple Developer account and Google Play Console account
• You are responsible for creating and managing your in-app purchase product IDs in App Store Connect and Google Play Console
• You are responsible for submitting your app to the App Store and Google Play using our step-by-step guides
• You must comply with Apple's App Store Review Guidelines and Google Play Developer Policies
• You are responsible for the content and business practices of your app
• You must provide accurate business information during the intake process

3. Ownership

What you own:

• Your App Store and Google Play accounts
• All revenue generated by your app
• Your business content (logo, images, text) that you provide to us
• Your customer data stored in your dedicated Firebase project

What we own:

• The source code, templates, and infrastructure that power your app
• The Diggom platform, tools, and processes
• Any proprietary systems used to build and manage apps

This is similar to how Shopify owns its platform while merchants own their stores and revenue.

4. Third-Party Services

Our service relies on third-party platforms. By using Diggom, you also agree to be bound by the terms of these providers:

• Stripe: All payments are processed through Stripe. You agree to Stripe's Services Agreement and Privacy Policy. Stripe's fees, processing terms, and dispute resolution policies apply to all transactions.
• Firebase / Google Cloud: Your app runs on a dedicated Firebase project. Your use is subject to the Firebase Terms of Service and Google Cloud Acceptable Use Policy. Firebase imposes usage limits on authentication, database, storage, and API calls. Each plan includes up to 5 GB of Firebase Cloud Storage. If your app exceeds the included storage or other usage limits, additional Firebase costs may be passed through to you.
• Apple & Google: You must comply with the Apple Developer Program License Agreement and Google Play Developer Distribution Agreement.

We are not responsible for changes to third-party terms, pricing, or service availability. If a third-party provider suspends or restricts your account, we cannot override their decision.

5. Payment

• The standard plan is $299/month, billed monthly
• Payment is due on the same date each month
• We may offer additional tiers at different price points
• All payments are processed by Stripe and are subject to Stripe's processing fees and terms
• We reserve the right to change pricing with 30 days notice

6. Cancellation & Refunds

• You may cancel your subscription at any time by contacting us or through your account dashboard
• Cancellations take effect at the end of your current billing period — you will retain access to the service through the end of the month you have already paid for
• No refunds: We do not provide prorated or partial refunds for unused time within a billing period. All fees are non-refundable except as required by applicable law
• Any refunds that are issued are subject to Stripe's processing fees, which are non-recoverable. These fees will be deducted from the refund amount
• Upon cancellation, your app listing will remain in the App Store and Google Play for 60 days
• We will provide a full export of your customer data upon request
• After the 60-day period, we will remove our infrastructure supporting your app
• Your Firebase project will be transferred to you or deleted, at your choice

7. Acceptable Use

You may not use our service to build apps that:

• Violate any applicable laws or regulations
• Infringe on third-party intellectual property rights
• Contain malicious code or are designed to harm users
• Promote illegal activities, hate speech, or harassment
• Violate Apple or Google platform policies

We reserve the right to refuse or terminate service for violations.

8. Right to Refuse or Terminate Service

Diggom is a managed service and we invest significant time and resources into each client app. We reserve the right, at our sole discretion and without obligation to provide a reason, to:

• Decline any new client or project for any reason or no reason
• Terminate an existing client's service at any time for any reason or no reason

If we choose to terminate your service, we will provide a prorated refund for any unused portion of your current billing period. We are not liable for any other costs, losses, or damages resulting from our decision to decline or terminate service.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. App availability is also subject to Apple and Google platform uptime. We are not liable for downtime caused by third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, Diggom and 110 Digital Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the State in which 110 Digital Labs is incorporated, without regard to conflict of law principles.

13. Contact Us

If you have questions about these Terms, contact us at:

110 Digital Labs
Email: hello@diggom.com